Privacy Policy

Introduction

tr444 ("we", "us", "our") is committed to protecting the privacy and personal information of all users who access our platform at https://tr444.pro. This Privacy Policy explains the types of information we collect, how we use and store it, under what circumstances we may share it, and the rights you hold as a user of our services. By registering for and using tr444, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy.

This policy applies to all players accessing tr444 from Bangladesh, including users from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions. We process personal data only for lawful purposes, and we implement industry-standard technical and organisational measures to protect data against unauthorised access, loss, or disclosure. Players must be 21 years or older to register and use our platform.

Information We Collect

tr444 collects personal information at the point of registration and during ongoing use of our platform. This information enables us to operate and improve the service, verify your identity, process transactions, and comply with applicable regulations. We distinguish between information you provide directly and information we collect automatically during your interactions with tr444.

Information You Provide

• Full name, date of birth, and contact details (email address, mobile number)
• Residential address and city (e.g., Dhaka, Chittagong, Sylhet)
• Account credentials (username and encrypted password)
• Identity verification documents submitted for KYC compliance (national ID, passport copy)

Information Collected Automatically

• Device and browser information (device type, operating system, browser version)
• IP address and approximate geographic location based on IP
• Gameplay activity logs, betting history, session duration, and platform interaction patterns

How We Use Your Information

tr444 processes your personal data for specific, legitimate purposes. We do not use your information for any purpose not listed below without obtaining your prior consent. The primary purposes for which we process your data include:

• Account creation, identity verification, and KYC compliance processing
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer methods
• Providing customer support, investigating disputes, and responding to queries from Bangladeshi players
• Fraud detection, responsible gaming monitoring, and security incident response
• Sending account notifications, promotional offers (where opted in), and platform updates

Data Sharing and Disclosure

tr444 does not sell, rent, or trade your personal information to any third party. We may share limited data with trusted third-party service providers who assist us in operating the platform — for example, payment processing partners (bKash, Nagad, Rocket), identity verification services, fraud prevention tools, and cloud infrastructure providers. All such partners are bound by strict data processing agreements and are prohibited from using your data for any other purpose.

We may also disclose your information if required by law or in response to a valid legal request from a competent authority. In such cases, we will only disclose the minimum information necessary to comply with the legal obligation and will notify you if permitted to do so under applicable law.

Data Retention

tr444 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal and regulatory obligations. When you close your account or request deletion of your personal data, we will erase your information from our active systems within a reasonable timeframe. Certain categories of data (for example, transaction records required for financial compliance) may be retained for a longer statutory period as required by law. Anonymised or aggregated data that cannot be used to identify you individually may be retained indefinitely for analytics and platform improvement purposes.

Security Measures

tr444 takes the security of your personal data seriously. We employ a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account credentials, access controls restricting data to authorised personnel only, and regular security audits and vulnerability assessments of our platform infrastructure.

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. If you suspect your tr444 account has been compromised, please contact our support team immediately at [email protected]. We will act promptly to investigate and mitigate any reported security incident.

Your Rights

As a user of tr444, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team using the email address at the bottom of this page. We aim to respond to all verified requests within 30 days.

• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may ask us to correct inaccurate or incomplete information held on your account.
• Right to Erasure: You may request deletion of your personal data, subject to our legal data retention obligations.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting support.

Does tr444 share my personal data with third parties?

tr444 does not sell your personal data to third parties. We only share limited data with trusted service partners (such as payment processors like bKash and Nagad) under strict data agreements, solely to operate the platform and process your transactions.

How can I request deletion of my personal data?

To request deletion of your personal data, contact our support team at [email protected] with your registered account details. We will process your request within 30 days, subject to any statutory retention requirements that may apply to your account's transaction records.

Is my payment information stored by tr444?

tr444 does not store your full payment credentials (such as bKash PINs or bank account passwords). We only retain transaction reference numbers and amounts necessary for account ledger records and dispute resolution. Payment processing is handled securely by our certified payment partners.

What cookies does tr444 use and can I disable them?

tr444 uses essential cookies required for the platform to function (such as session tokens) and optional analytics cookies that help us understand user behaviour. You can disable non-essential cookies through your browser settings at any time; however, disabling essential cookies may prevent certain platform features from working correctly.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact our support team. We aim to respond to all queries within two business days.

Email us at: [email protected]